Integrated Project Management (IPM) Implementation Procedure
Purpose of IPM
The purpose of Project Management is to establish and manage the project and the involvement of relevant stakeholders according to an integrated and defined process that is tailored from the organization’s set of standard process.
Scope of IPM
- Establishing the project’s defined process at project startup by tailoring the organization’s set of standard processes
- Managing the project using the project’s defined process
- Establishing the work environment for the project based on the organization’s work environment standards
- Establishing teams that are tasked to accomplish project objectives
- Using and contributing to organizational process assets
- Enabling relevant stakeholders’ concerns to be identified, considered, and, when appropriate, addressed during the project
- Ensuring that relevant stakeholders (1) perform their tasks in a coordinated and timely manner; (2) address project requirements, plans, objectives, problems, and risks; (3) fulfill their commitments; and (4) identify, track, and resolve coordination issues
- Perform integrated change control
Roles and Responsibilities
The Business SPOC will support the Business Analyst and IT project manager in obtaining business resources and tools needed to conduct the project as well as be an engaged member of the project team.
The Business SPOC should provide input on the project work plan and deliverables, as well as identify potential scope changes, project risks, or issues.
The Business SPOC will participate in day-to-day project activities as required by the IT department and will be responsible for signing off the Requirements Specification documents, before entering the development phase and project UAT signoff, before change approval on “go-live” implementation.
The IT Management is responsible for the end to end delivery of the services within their domain, including but not limited to coordination of resources, sign-off on standard project documents, assignment and approval of standard projects.
The IT Management should work closely with their business partners to understand and prioritize project requests. The IT Management remains responsible for all decisions made on their behalf by anyone they have assigned as a designee.
IT Project Manager
The IT Project Manager, delegated by the IT Management is responsible for providing all manner of services resulting in the timely delivery of the project. This includes but is not limited to :
Architecture review (application and infrastructure) etc.
Collaboration with the business and all IT resources (Server, DB and SCG etc.).
Business Analyst is responsible for collaborating with business in gathering the requirements and providing the Software Requirement Specification (SRS) document which details the proposed solution. Business Signed Off SRS document will serve as the baseline of project delivery.
Business Analyst will provide frequent status updates to the Business and also coordinate the User Acceptance Testing phase.
A team of one or more Software Engineers / leads headed by a IT Project Manager and will be responsible for designing the solution, constructing code based on the SRS document. This team will be responsible for all sub process in development phase but not limited to :
Design Solution ( Database and Software Architecture).
Implementation of the solution.
A team of one or more Software Test Engineers/Leads managed by a QA Manager and will be responsible in ensuring the quality of the deliverables to the industry standards and business expectation before the deliverable is made live. This team will be responsible for all sub process in QA Phase but not limited to :
Constructing Test Scripts.
Execution of Test Scripts.
Relevant stake holders
Integrated Project Management Procedure
This section outlines the further break-down of the IPM procedures for granular clarity.
- Develop Project Management Plan by integrating all the Project Knowledge Area Plans. This will be covered in Project Planning Process Area.
- Direct and Manage Project Execution by ensuring that Project Work is done according to the Project Management Plan.
- Monitor and Control Project Work by looking into the Work Performance Data. Project Manager should proactively look into Corrective Actions, Preventive Actions and Defect Repairs to ensure that the Project is on the Plan. Warrant a Change Request if the Work Performance Data is showing the variance outside of the Planned Project Metrics.
- Perform Integrated Change Control to Manage the Changes to the Project. Form the Change Control Board to validate the Changes for approval/reject the Change Requests.
- Distribute Information after collecting the Work Performance Data according to the Communications Plan.
- Report Project Performance after analyzing the Work Performance Data according to the Communications Plan.
- Manage Stakeholder Expectations to ensure that the Stakeholders Needs, Expectations are met and no negative influence for the Project.
- Close Project once the confirmation is received from the client on the acceptance of the Product.
Tools / Techniques used for IPM
- Expert Judgment
- Change Control Meetings
- Stakeholder Analysis
- Communications Requirements Analysis
- Communications Technology
- Communications Model
- Communications Methods
- Information Distribution Tools
- Interpersonal Skills
- Management Skills
- Variance Analysis
- Forecasting Methods
- Reporting Systems